Support

We're here to help.

Have a question, found a bug, or need help with a purchase? Email us and we'll get back to you as soon as possible — usually within a few days.

Email: efekanefedev@gmail.com

Frequently Asked Questions

My progress disappeared. Can I get it back?

Your progress is saved to your anonymous account automatically. If you reinstall the Application on the same device, it will offer to restore your saved game on the first launch — choose "Sync" to bring everything back. If something still looks wrong, contact us from the affected device.

I bought coins but they didn't arrive.

Coin purchases are usually delivered instantly, but a slow connection can delay them for a short while. Make sure you're online and restart the game. If the coins still don't appear, contact us with your App Store purchase receipt and we'll sort it out.

How do refunds work?

All payments are processed by Apple, so refund requests are handled exclusively through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase you'd like to report.

Does the game work offline?

Yes. You can play levels without an internet connection — your progress and rewards sync automatically the next time you're online. Leaderboards, purchases, and daily rewards require a connection.

How do I delete my data?

Email us from the device you play on and request deletion. We'll permanently remove your anonymous account and all associated data within 30 days. See our Privacy Policy for details.